

In addition to the tracking number, you should pay attention to the statuses associated with the shipment of the parcel, such as "Order being processed by shipper" or "Shipment information received by warehouse electronically". In this case, it is worth waiting some time (usually 24 to 72 hours) and checking the tracking status again. Liaison with the sender: If you are not sure about the shipment status, contact the sender (e-shop, retailer or individual) to clarify the shipment details and obtain a tracking number, if one is not provided to you.ĭelays: Sometimes a package can be shipped but the tracking does not begin immediately, due to delays in processing or communication between the sender, the carrier and the postal service. If the status is shown as "Sent," "In transit," or "Processed," it means that the package has been shipped and is in the process of being delivered. Tracking Status: Enter the tracking number on the carrier's website or a third-party tracking service such as Postal Ninja. This notification confirms that the package has been shipped. To determine if a parcel has been sent, you can refer to the following sources of information:Įlectronic notification: Once a parcel has been sent, the sender usually sends an email or SMS notification with information about the shipment and a tracking number (track number). Overall, using third party services such as Postal Ninja offers users more convenience and functionality, simplifies the parcel tracking process and gathers all relevant information in one place. Tracking history: You can store tracking history, which can be useful for regular orders. This saves time and simplifies the tracking process, especially if you're waiting for packages from multiple locations. This makes tracking easier, especially for international shipments.Ĭonvenience: Instead of going to different postal sites to track parcels, you can use a single service that gathers all the information in one place. Versatility: You can track parcels from different postal services and courier companies, regardless of their country of origin. However, it's more convenient to use third-party services such as Postal Ninja for the following reasons: The site requires you to enter a tracking number in a special field, after which the system will provide information on the location and status of the parcel. To track a parcel, you can use the website of the postal service responsible for delivery. This increases trust in the retailer and the postal service and allows users to plan when they will receive their parcel and resolve any delivery issues that may arise. In fact, for some time now eBay has actively discouraged it for fear of them arranging an off eBay deal.Parcel tracking provides transparency in the delivery process, allowing users to know where an order is at any given time. Sellers are also not required to communicate with buyers. Tracking is for the protection of the seller and offers no protection at all for the buyer. Yes, PM postage does come with tracking, again it isn't a requirement for the seller to furnish the tracking number to the buyer. However, that does not mean that the seller is required to furnish a tracking number to the buyer. If the buyer opens an INR dispute, the seller would be required to furnish the tracking number through the dispute or risk losing the dispute by default. While I admit that most sellers would probably use tracking for a purchase of that amount, the point is that sellers are not required to furnish the tracking number to the buyer.

Are you telling me that a seller shipped a $300.00 item and didn't use tracking? What about sellers who ship using Priority Mail, isn't tracking part of the package? Shouldn't it be disclosed if the buyer paid for Priority Mail? Hopefully eBay will address this issue and stop lazy sellers from shipping at their leisure. I order a $10.00 lightbulb on the River and I get tracking.

The lack of tracking is a serious issue on eBay and causes great concern for many buyers. Expects sellers to "Answer buyer's questions promptly".
